Terms & Conditions
Customer Care
I take pride in creating handmade, unique items and want every customer to feel happy and confident when ordering. If you have any questions about a product, your order, or need help before or after purchasing, please feel free to contact me. I aim to respond within 2–3 working days.
Please note that as a small, independent creator, I handle all queries personally—your patience is appreciated during busy periods
Privacy & Safety
Your privacy is important to me. Any personal information you provide (such as your name, address, email, or payment details) will only be used to process your order, communicate with you about your purchase, and meet legal or tax obligations.
Payments are securely processed via PayPal or the Wix Payments platform. I do not store or have access to your full payment details. I will never share or sell your personal information to third parties, except as required by law.
By placing an order, you consent to the collection and use of your data for these purposes.
Payment Methods & Wholesale Inquiries
Payment must be made in full at the time of purchase. Orders will not be processed until payment is received.
I currently create and sell items as a part-time, independent maker. I do not currently offer wholesale pricing or supply to retailers, but I’m happy to discuss potential collaborations or bulk orders on a case-by-case basis. Please contact me directly if you’d like to explore this.
Additional Terms
-
Handmade Items: Please note that all items are handmade and may vary slightly from photographs or descriptions. Small variations in colour, finish, or texture are part of their unique charm.
-
Shipping & Returns: Please refer to the Shipping and Returns Policy page for full details.
-
Non-Commercial Use: All artwork and designs are sold for personal use only and may not be reproduced or resold without written permission.
-
By placing an order, you agree to these terms and conditions.